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Axiom Protective Services, Inc. routinely
evaluates employee job performance and where necessary, institutes corrective actions. The Quality Assurance Team
is responsible for conducting random inspections on a weekly and monthly basis, with written evaluations for follow-up
by the Operations Management Staff.
The findings and corrective actions taken are reported to the client on a monthly basis. Supervisors conduct daily
inspections to ensure compliance with contract requirements. Further, the PM receives all Customer Compliant Records
from the client's representatives. The PM takes immediate corrective action regarding any complaints, and forwards
the original form to the Contract & Acquisitions Division. The PM also completes, on a daily basis, a disciplinary
report for any violation or disciplinary action taken against any officer assigned to his/her project or job site.
The Quality Assurance Officer, upon his/her weekly/ monthly inspection of the job site, shall:
- Review all documentation concerning the project
prior to inspection date
- Conduct a random inspection of all phases
of the job-site and contract performance. The QA Officer will ensure that:
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